常见问题与采购指南

MOQ is project-dependent and varies by product line. Many seating and desk models can be supplied in small trial quantities, while customized items usually require a higher minimum. Share your model list and quantities through the project brief or contact page, and we will confirm the MOQ for each item in the quotation.

The fastest route is the project brief: collect models from the catalog, add quantities and any design intent, then submit. You can also email your floor plan or specification directly. We reply with a priced proposal that includes specifications, finishes and delivery terms. You do not need a complete brief to start — share what you have and we help define the rest.

For export orders we typically work with T/T (bank transfer): a deposit to start production and the balance before shipment. For larger projects, milestone-based schedules can be arranged. Exact terms are confirmed in the proforma invoice before you commit.

Yes. As a manufacturer we adjust dimensions, fabrics, leathers, finishes and colors to match your project specification. Most catalog models have listed material options; beyond that, send your spec or reference images and we confirm feasibility, any tooling cost and the impact on lead time before quoting.

Samples are available for most catalog products so you can verify quality, comfort and finish before committing. Sample cost and lead time depend on the item and customization level, and sample fees are typically credited against the bulk order. Request samples through the contact page or your project brief.

Yes. We manufacture for dealers, brands and project contractors under their own specifications and branding, from modified catalog models to fully custom designs. Share your drawings or reference products and we will evaluate production feasibility and minimum quantities.

Lead time depends on the product mix, quantities and customization level. Standard catalog items typically ship within a few weeks of order confirmation; customized or large project orders take longer. Every quotation states a confirmed lead time, and we flag critical-path items if your project has a fixed deadline.

Yes, we export worldwide and work with your forwarder or arrange freight on request. Most items can ship flat-packed with assembly instructions to reduce volume and cost. For larger projects we coordinate container loading plans and can provide installation guidance documents; on-site installation support is discussed per project.

Warranty terms vary by product category — structural frames, mechanisms and upholstery each carry their own coverage, confirmed in the quotation and contract. If a defect appears within the warranty period, we arrange replacement parts or repair support and respond with a resolution plan rather than a generic policy.

Yes. Products can be manufactured and tested to meet the standards your market requires — such as BIFMA for North America or EN standards for Europe — when specified at the quotation stage. Tell us your target market and compliance requirements early so testing and documentation can be planned into the schedule.